Brian Choi
Herman Shin
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Our dedicated team is here to assist you with any inquiries or support you may need regarding our products and services. Don’t hesitate to connect with us!
Frequently Asked Questions
What types of inks do you offer?
We offer a wide range of high-quality inks compatible with various printers, including HP, Epson, and Roland, designed for optimal performance and image quality.
How can I contact customer support?
You can reach our customer support team via email at [email protected] or by calling our hotline at 1-310-713-6112. Redgiant USA are available Monday to Friday from 9 AM to 5 PM.
What is your return policy?
Our return policy allows returns within 30 days of purchase for unopened products.
Do you offer international shipping?
Yes, we provide international shipping options to ensure our products reach customers worldwide, with tracking available for all orders.
How can I track my order?
You can track your order by logging into your account on our website and navigating to the ‘Orders’ section. You will find tracking information for your recent purchases there.